Twitter, Facebook, and LinkedIn, in my admittedly humble opinion, have always been the social media platforms that I get the most mileage out of.
And out of all the ones I would probably deem “most useful” in a customer service type capacity, I would have to probably dub Twitter the winner.
Apparently other businesses agree with me.
There are quite a few big brands that have hopped on the Twitter train over the last couple of years, and they are using Twitter not just for customer service, but in a wide variety of other ways as well.
The infographic below, graciously provided by Alex at WhoIsHostingThis.com outlines the top brands currently dominating Twitter right now. Take a peek, and maybe you will learn something useful you might apply to your own branding shenanigans.
Over to You
So do you use Twitter for your business? In what ways do you find it most useful? Has it helped you to establish your brand and raise awareness of your services or offerings? Feel free to share in the comments below.